Privacy Policy

Llandudno House Clearances ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard personal information in connection with our services and website. By using our services and website, you agree to the practices described in this policy.

1. Information We Collect
We may collect the following types of information:

•  Personal Information: When you contact us, request a quote or book a clearance we may collect details such as your name, phone number, email address and property address.

•  Service Details: To help us plan and carry out your clearance, we may collect information about the type of job, property access, items to be removed and any special instructions.

•  Photos: If you send us photos of items or areas to be cleared, we will treat those as personal information and only use them to provide a quotes or plan the job.

• Website Usage Data: When you visit our website, we may collect basic technical data such as your IP address, browser type and pages viewed. This helps us improve the site and understand how it is used.

2. How We Use Your Information
We use the collected information to:

• Provide and manage house clearance and rubbish removal services

• Respond to enquiries and provide quotes

• Schedule and carry out your booking

• Communicate with your before and after your clearance

• Improve our website and customer service

• Meet legal or insurance obligations

3. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us.